Customer Reviews — Municipal Water Surge Suppression Results

Trusted by Municipalities for Water Hammer Mitigation

For more than 35 years, Heil2o Water Solutions has focused on one mission: helping municipalities reduce water main failures and protect critical water infrastructure through proven surge suppression technology.

Cities, counties, water authorities, and utility departments invest significant resources into maintaining water distribution systems. When pressure surges and water hammer events go unaddressed, those systems can experience costly repairs, increased maintenance requirements, and unnecessary water loss.

Our hydrant-mounted surge suppressors are designed to help municipalities take a proactive approach to infrastructure protection. The results have helped many communities reduce water main breaks, improve system reliability, and extend the life of their distribution networks.

We are proud of the relationships we have built with municipal customers throughout the United States and the positive impact our technology has had on their operations.

What Our Customers Are Saying

” …It’s very easy to install and the benefits are enormous.”

E. Santen

“I’m proud the Heil2o suppressors were first tried and proven here. We saved money prolonging water main life, had fewer repairs and better water accountability and, most importantly, better customer satisfaction.”

Bud Coglianese

“We were averaging about 70 breaks a year, but since installing six of the (surge suppression) devices in the most problematic locations, the number of breaks is cut almost in half.”

D. Weakly

The Real Cost of Water Main Breaks

Water main failures create challenges that extend far beyond the repair itself.

Municipalities often face:

  • Emergency repair expenses
  • Labor and equipment costs
  • Service interruptions
  • Water loss
  • Road and pavement restoration
  • Increased maintenance budgets
  • Public inconvenience
  • Long-term infrastructure deterioration

A single break can result in significant direct and indirect costs. When breaks occur repeatedly, the financial impact can become substantial.

Many municipal leaders are increasingly recognizing the importance of addressing the root causes of system stress rather than only repairing the damage after it occurs.

Why Municipalities Choose Heil2o Water Solutions

The success experienced by communities like Palos Hills is the result of decades of innovation, field testing, and continuous improvement.

Municipal customers choose Heil2o Water  Solutions because of our:

Specialized Expertise

Our company focuses specifically on water hammer mitigation and surge suppression technology for municipal water systems.

Proven Experience

More than four decades of analysis, prototyping, installation, measurement, and product refinement have contributed to the development of our current technology.

Practical Solutions

Our hydrant-mounted suppressors are designed to integrate into existing water distribution systems while helping reduce damaging pressure fluctuations.

Patented Innovation

Heil2o Water Solutions has developed patented technologies that support our position as a leader in water surge suppression.

Municipal Focus

Unlike general infrastructure suppliers, our products are designed specifically for the challenges faced by municipal water departments and utilities.

Real Benefits Reported by Utilities

Municipal customers frequently seek solutions that can help achieve measurable improvements in system performance.

Common goals include:

  • Fewer water main breaks
  • Reduced maintenance costs
  • Lower infrastructure stress
  • Improved water accountability
  • Extended asset life
  • Better operational reliability
  • Reduced emergency repairs
  • Increased system resilience

When pressure surges are effectively managed, infrastructure can operate more efficiently and experience less long-term wear.

Share Your Experience

We value feedback from municipalities, utilities, engineers, and infrastructure professionals who use Heil2o Solutions products.

Customer experiences help demonstrate the real-world impact of surge suppression technology and provide valuable insights for other communities seeking to improve water system reliability.

If your organization has implemented Heil2o surge suppressors and would like to share results, we encourage you to contact our team.

Protecting Infrastructure Investments

Water systems represent some of the most valuable assets owned by municipalities. Many distribution networks contain infrastructure that has been in service for decades and continues to operate under increasing demand.

Protecting these investments requires a proactive approach.

Surge suppression helps municipalities address one of the most significant contributors to infrastructure stress: water hammer.

By reducing pressure fluctuations before they travel throughout the system, surge suppressors help support long-term infrastructure preservation and improved operational performance.

Built on More Than 35 Years of Experience

The technology behind Heil2o Water Solutions products did not emerge overnight.

Beginning in 1973, extensive work was undertaken to understand water hammer behavior and develop practical mitigation strategies. Through years of testing, installation, performance monitoring, and engineering refinement, Heil2o Water Solutions became a recognized leader in surge suppression technology.

Today, municipalities across the country continue to benefit from products built on decades of real-world experience.

Frequently Asked Questions

Are these reviews from actual customers?

Yes. Testimonials displayed on this page are sourced directly from municipal customers featured by Heil2o Water  Solutions.

Cities, counties, water authorities, public works departments, utilities, and engineering professionals use our surge suppression technology.

Municipalities have reported reductions in water main breaks after implementing surge suppression devices. Results vary based on system conditions and deployment strategies.

The company’s experience in water hammer mitigation dates back more than 40 years.

Contact Heil2O Solutions for product information, technical guidance, and purchasing assistance.

Contact Heil2o Water Solutions

Join municipalities across the United States that trust Heil2o Water Solutions for proven water hammer mitigation technology.

Contact us today to learn how our surge suppressors can help protect your water infrastructure and reduce costly water main failures.